Abbott House Blog

Thursday, March 8, 2018

Abbott House Now Hiring Victim Support Coordinator

Mary Abbott Children's House is seeking a Victim Support Coordinator. This is a salaried, full time position. Candidates must have a passion for child abuse and neglect response. This position works as part of a professional team to serve children who have experienced abuse and neglect, as well as their non-offending caregivers.

To apply for this position, please submit a resume and cover letter to

The Victim Support Coordinator is a full-time staff position under the supervision of the Executive Director. Duties will include, but are not limited to:

  1. Create a welcoming atmosphere for children, parents, and caregivers during their time at Abbott House.
  2. Phone caregivers one day before the interview to confirm appointment, offer directions, and answer questions.
  3. Orient families to the process and the facility upon their arrival.
  4. Attend staffing for cases to gather information about the referral needs of each client and family.
  5. Provide support to non-offending caregivers at the time of the forensic interview and medical exam.
  6. Observe forensic interviews as necessary to gather information about the referral needs of each client and family.
  7. Meet for referral consultation with all families and assess their needs. Assist them in locating referral services for counseling, medical care, and basic needs-coordinating with appropriate individuals and agencies to ensure that needed services are obtained.
  8. Follow up with all families after their visit to Abbott House to make sure they are receiving services.
  9. Create and maintain a database of referral sources for children and families that is county specific.
  10. Build relationships with community resource agencies.
  11. Recruit, train, supervise, and schedule volunteers and interns.
  12. Attend Case Review meetings, collect case information, and update records accordingly.
  13. Assist with creating and distributing the agenda for Case Review meetings.
  14. Compile statistics from database for reporting purposes.
  15. Assist with community education regarding Abbott House, Multi-Disciplinary Team, victim identification, and other topics as needed.


  • Minimum of a Bachelor's Degree or equivalent combination of education/job related experience.
  • Excellent communications skills and able to build rapport quickly with others.
  • Ideally, strong prior experience working directly with children and/or adults from diverse backgrounds in a direct service capacity (non-profit organization, mental health organization, etc).
  • Highly organized and able to handle multiple projects and deadlines at once.
  • Able to handle confidential information with tact, discretion, and in compliance with job requirements.
  • Proficient in Microsoft Office and able to successfully operate other software programs.
  • Required: appropriate clearance of background check.
  • Bilingual abilities are a plus.


Mary Abbott Children's House, in compliance with all applicable federal and state laws and regulations, does not discriminate on the basis of race, color, religion, national origin, gender, age, disability, political affiliation, or any other characteristic protected by state, federal, or local law in any of its policies, practices, or procedures.


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